Archive for January, 2016

EOS Lip Balm Lawsuit

Friday, January 15th, 2016

Many people have been using the EOS brand of Lip Balm, those cute ones that come in an egg shape and have yummy flavors. However, news of a class action lawsuit against EOS has many people questioning their use of the product.

Rachel Cronin filed the class action lawsuit on January 12, 2016 against the very popular EOS lip balm. The suit claims damages to the lips and skin around the mouth when people have used it. Ms. Cronin said the Summer Fruit flavor version of the lip balm made her lips feel like sand paper, and that she had such a severe case of blisters and rashes around her lips that she had to seek medical attention. The lawsuit also states that after Ms. Cronin shared pictures of the damage on social media sites other individuals who experienced similar negative reactions after using EOS lip balm reached out to her.

The lawsuit, filed in the United States District court for the Central District of California, alleges that “A substantial number of consumers, upon information and belief in the tens of thousands, and potentially in excess of hundreds of thousands, who have purchased and used the product –spanning all gender, ages, and race, have experienced devastating adverse reactions to the product, consisting of mild to severe rashes, dryness, bleeding, blistering, cracking, and loss of pigmentation, lasting from a few days, to a few months, and some consumers with long lasting and perhaps permanent symptoms.”

EOS made the following statement:

“Some of you may have seen reports of a lawsuit filed against our company. We wanted to be sure that you, our valued customers and fans, know that the health and well-being of our customers is our top priority,” the company posted on its Facebook page on Wednesday, January 13. “Our products are safe to use, are made with the highest-quality ingredients and they all meet or exceed all safety and quality standards set out by our industry. An independent laboratory puts each of our products through a battery of rigorous testing to ensure this is the case. For these reasons, we firmly believe this lawsuit is without merit, and we will continue to create new and exciting products that delight our customers. Thank you. EOS.”