Mount Airy Lawsuit
Mount Airy Casino Resort in the Poconos is suing Nevada-based software firm Tech Results for fraud and breach of contract. The lawsuit, which was filed in Scranton last week, claims that Tech Results mislead the casino and sold faulty equipment.
Mount Airy purchase a casino information management system from Tech Results which was supposed to record patron’s personal information as well as their slot machine and gaming activities, including how much the patron won. Before it opened, Mount Airy also purchased a related system from the company that would create a database of patron information in May 2007. The system plus installation and maintenance came to a total of $416,000.
The lawsuit claims that Mount Airy officials were told by Tech Results representatives that the systems would work with each other. One of the key aspects of the systems working together was that Tech Result’s kiosks (purchase at a cost of $80,000) would record the play of “Swipe and Win” and “Virtual Scratch-Off” games. The wins were supposed to go in the system and credit the player’s card. When the patron played a slot machine the next time, the credits redeemed at the kiosk would appear on his or her card.
Mount Airy says the systems did not work and patrons never got credited for their wins. The lawsuit claims the kiosks could not be used and that Mount Airy lost approximately $5 million because of the faulty equipment.