On Wednesday the Sony company recalled certain laptops because they might overheat. The recall involves the Vario F11 and CW2 laptops. A firmware update has been issued and Sony urges all owners of Vario F11 and CW2 laptops to install it as soon as possible.
The recall involves a total of 535,000 machines worldwide and about 233,000 in the United States. They only affect certain models within the VPCF11 and VPCCW2 series of computers. Here’s a list of the affected models (from Sony’s website):
VPCF11 Series: VPCF111FD, VPCF111FD/B, VPCF111FX, VPCF111FX/B, VPCF111FX/H, VPCF112FX, VPCF112FX/B, VPCF112FX/H, VPCF113FX, VPCF113FX/B, VPCF113FX/H, VPCF114FX, VPCF114FX/B, VPCF114FX/H, VPCF115FM, VPCF115FM/B, VPCF115FM/BL, VPCF116FX, VPCF116FX/B, VPCF116FX/H, VPCF117FX, VPCF117FX/B, VPCF117FX/B, VPCF117FX/H, VPCF1190X, VPCF119FX, VPCF119GX, VPCF119HX, VPCF11AFX, VPCF11AFX/B, VPCF11BFX, VPCF11BFX/B, VPCF11CGX, VPCF11CGX/B, VPCF11DGX, VPCF11DGX/B, VPCF11EGX, VPCF11EGX/B, VPCF11FGX, VPCF11FGX/B, VPCF11GGX, VPCF11GGX/B, VPCF11HGX, VPCF11HGX/B, VPCF11JFX, VPCF11JFX/B, VPCF11KFX, VPCF11KFX/B, VPCF11KFX/H, VPCF11LFX, VPCF11LFX/B, VPCF11LFX/H, VPCF11MFX, VPCF11MFX/B, VPCF11NFX, VPCF11NFX/B, VPCF11NFX/H, VPCF11PFX, VPCF11PFX/H, VPCF11QFX, VPCF11QFX/B and VPCF11QFX/H
VPCCW2 Series: VPCCW21FX, VPCCW21FX/B, VPCCW21FX/L, VPCCW21FX/P, VPCCW21FX/R, VPCCW21FX/W, VPCCW22FX, VPCCW22FX/B, VPCCW22FX/L, VPCCW22FX/P, VPCCW22FX/R, VPCCW22FX/W, VPCCW23FX, VPCCW23FX/B, VPCCW23FX/L, VPCCW23FX/P, VPCCW23FX/R, VPCCW23FX/W, VPCCW26FX, VPCCW26FX/B, VPCCW26FX/L, VPCCW26FX/P, VPCCW26FX/R, VPCCW26FX/W, VPCCW27FX, VPCCW27FX/B, VPCCW27FX/L, VPCCW27FX/P, VPCCW27FX/R, VPCCW27FX/W, VPCCW29FX, VPCCW29GX, VPCCW2AFX, VPCCW2AFX/B, VPCCW2BFX, VPCCW2BFX/B, VPCCW2CGX, VPCCW2CGX/B, VPCCW2DGX, VPCCW2DGX/B, VPCCW2EGX, VPCCW2EGX/B, VPCCW2FGX, VPCCW2FGX/B, VPCCW2GGX, VPCCW2GGX/B, VPCCW2HGX, VPCCW2HGX/B, VPCCW2JGX, VPCCW2JGX/B, VPCCW2KGX, VPCCW2KGX/B, VPCCW2LFX, VPCCW2LFX/B, VPCCW2LFX/L, VPCCW2LFX/P, VPCCW2LFX/R, VPCCW2LFX/W, VPCCW2MFX, VPCCW2MFX/PU, VPCCW2MFX/WJ, VPCCW2MGX, VPCCW2MGX/B, VPCCW2NFX, VPCCW2NFX/LU, VPCCW2PFX, VPCCW2PFX/L, VPCCW2PFX/R. VPCCW2PFX/W, VPCCW2QGX, VPCCW2QGX/B, VPCCW2RGX, VPCCW2RGX/B, VPCCW2SGX, VPCCW2SGX/B, VPCCW2TGX, VPCCW2TGX/B, VPCCW2UFX, VPCCW2UFX/B, VPCCW2VFX, and VPCCW2VFX/B
The problem is that there is a risk of malfunction in the recalled computers, specifically a “potential malfunction of the internal temperature management system” resulting in a possible burn hazard for users. If the firmware update is installed it should take care of any potential overheating issues. There is no need to return the laptops to the store where they were purchased according to the company’s website.
If consumers need assistance in installing the firmware update you can call (866) 496-7669.